Terms of Service

You must be at least 18 years old and able to form a binding contract. If you use the Service for an organization, you confirm you have authority to bind that organization to these Terms.

• Provide accurate information and keep your credentials confidential.
• You’re responsible for activity that happens under your account.
• Notify us immediately at security@duedrop.app if you suspect unauthorized access.

DueDrop helps you send polite, automated reminders for unpaid invoices. We may add, change, or remove features over time. While in waitlist or beta, the Service is provided “as is” and may have limited availability.

You agree not to:

• Send spam, unlawful, harassing, deceptive, or commercial messages unrelated to a legitimate invoice you are owed.
• Impersonate another person or business, or misrepresent who you are.
• Reverse-engineer, scrape, resell, or attempt to gain unauthorized access to the Service.
• Use the Service to violate anti-spam laws (CAN-SPAM, CASL, GDPR ePrivacy, etc.) or to harass invoice recipients.
• Upload viruses, malware, or content that infringes others’ rights.

We may suspend or terminate accounts that violate this section, with or without notice.

You own your invoice data, client lists, and any content you upload (“Customer Data”). You grant DueDrop a limited license to host, process, and transmit Customer Data solely to provide the Service. We handle personal data as described in our Privacy Policy.

You are responsible for ensuring you have the right to send reminders to the invoice recipients in your account, and that the underlying invoices are legitimate.

The Service connects to third-party tools like QuickBooks, FreshBooks, Stripe, and PayPal. Your use of those tools is governed by their own terms. We are not responsible for their availability, accuracy, or actions.

While DueDrop is on a waitlist, the Service is free. Once paid plans launch, pricing will be shown on duedrop.app. Subscriptions renew automatically until cancelled. You can cancel any time; cancellation takes effect at the end of the current billing period. Fees are non-refundable except where required by law or expressly stated by us.

Features marked as beta or early access may change, break, or disappear, and are provided without any warranty. Don’t rely on them for critical workflows.

The Service, including its software, branding, and content (excluding Customer Data), is owned by DueDrop and protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

If you send us feedback or ideas, we may use them without obligation or compensation. You confirm you have the right to share that feedback with us.

You can stop using the Service or close your account at any time. We may suspend or terminate access immediately if you breach these Terms, create risk for DueDrop or other users, or fail to pay fees. On termination, your right to use the Service ends; sections that by their nature should survive (e.g., ownership, disclaimers, liability) will continue to apply.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT REMINDERS WILL BE DELIVERED, OPENED, OR PAID, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DUEDROP WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, OR DATA. OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID DUEDROP IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD $100.

You agree to indemnify and hold DueDrop harmless from any claim, loss, or expense (including reasonable legal fees) arising from your use of the Service, your Customer Data, or your violation of these Terms or applicable law.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Any dispute will be resolved exclusively in the state or federal courts located in Delaware, and you consent to that jurisdiction. Where required, this does not affect rights you have under mandatory consumer law in your country of residence.

We may update these Terms from time to time. If changes are material, we’ll let you know by email or in-app. Continued use of the Service after the effective date means you accept the updated Terms.

Questions about these Terms? Email hello@duedrop.app.